Meaning of Digital Ecosystem
The companies operate in digital ecosystems where everything
is connected online and interaction happens digitally. Here the beneficiaries
are not one but many, who work for collective profits rather than individual
ones. In a digital ecosystem factors function side by side in order to bring
value for other parties.
Unlike the traditional setup, the focus is more on letting
go of control to steer the changes to a direction which results in greater
benefits. The whole framework functions in a decentralized network which is
sensitive to rapid changes, better rewards and quick responses. Digital
ecosystem doesn’t look for short term goals but for long term goals for every
stakeholder who is a participant in it. They all have the same drive to achieve
something bigger than profits opening new roads to innovation and quality of
service.
Features of Digital Ecosystem
Ø
Customer focused
All media channels of the digital world
focus on customers. The main target is to attract new customers and retain the
older ones.
Ø
Productive
Following new models helps in the growth and
development of businesses. The digital environment is capable of expansion by
identifying potential areas for growth with the help of analytics and new
technology.
Ø
Automation
Machine learning and automation helps to
process and interpret large scale data allowing to predict new trends and
customer needs.
Ø
Data utilization
Using data to predict customer demands lead
to better product development and instilling faith in the minds of customers.
Requisites for a successful
digital ecosystem
*
It is not about how fast you begin, but how
capable you are in planning the path and seeing to it that it turns into a
success. Right strategy can bring in partners which will result in rapid growth
of the ecosystem
*
Increase the number of users through proper
funding and professional skills. Bringing in innovation attracts more potential
customers.
*
Professionals are required from other industries
as well for the ecosystem to function well. Flexibility brings in variety
leading to increase in expert intervention.
*
The wider the reach the better for the
ecosystem. Barriers of language and geography need to be crossed to have a
favorable edge. Global reach combined with local ecosystem must be the
strategy.
*
Collaborating with the right members is critical
for the ecosystems. This allows more space for expansion and experimenting in
new spaces.
Importance of digital ecosystems
Development of a
company depends on building important business relationships. It helps to
resolve issues regarding customer dissatisfaction and improves loyalty. They
also help in the development of supply chains. Digital ecosystems create more
business opportunities by making linear paths between suppliers and customers.
They create supplier ecosystems for the development of new products and
services.
Benefits of digital ecosystems
a)
They adapt fast with technology allowing them
full advantage of services like cloud and SaaS
b)
They generate better and faster revenue through
new revenue generation strategies and data that flows between businesses.
c)
They help to reduce cost by bringing improvement
in business processes. Digital ecosystem improves efficiency and working
relationships among employees.
d)
Adaptable to economic changes by combining
resources to meet the changing demands.
e)
Helps to build brand loyalty by giving priority
to the convenience of the customers
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